Frequently asked questions about our Barcelona centre-Sants Station
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What hours does the Sants Parking have?
The Sants parking is open every day of the year from 05:00 am to 1:00 am. -
Do I need to book?
Yes, this way you can be sure that you will always have a place available for you. -
How far is the car park from the station?
350 metres from Sants Station. -
Do you have to pay in advance?
No, you pay on your return. We accept most credit cards. -
How do I get an invoice?
Register as an aparca&go user and you will always have your invoices available in your user panel. You can also request your invoice when you leave the car park. -
Do I need to leave my car keys?
You don’t have to leave your car keys. -
I don’t know my return day, date or time. Can I book?
We understand that sometimes you may not know your return date and also, plans can change. In order to be able to offer you the best possible service, we need to know your arrival date and time. If you don’t know, you can choose an approximate date and day and then change it when you have the definitive information. If you are an aparca&go registered customer you have the option to change the arrival date and time as many times as necessary, via our app or website. -
What services are available for my car?
Take advantage of the fact you are travelling and enjoy all kinds of maintenance services: your car’s official annual inspection, replacement of oils, fluids, lubricants, replacement of filters, brake pads, brake discs, battery replacement, wiper blade replacement, and we even get your ITV done without you having to worry. If we don’t have the service you are looking for, don’t hesitate to get in touch! -
What happens to the price if I go over my return time?
Our car park is a long-stay car park and charges for 24-hour periods. The price shown on your booking is calculated according to the 24-hour periods you indicated at the time of booking, but the actual amount is calculated according to the actual length of stay. The first 24-hour period begins from the actual day and time you enter the car park, when 24 hours pass, you are charged for the next 24 hours and so on until the day and time of your departure. If you delay on the last day, you will be charged for another 24 hours. If you need more details, you can contact our customer service department at customer@aparcandgo.com